Privacy Policy – Benarasi Kuthi

At Benarasi Kuthi, we value your trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our store, purchase products, or interact with us online or offline.

1. Information We Collect

We may collect the following information:

Personal Information

Name
Phone number
Email address
Shipping & billing address

Order & Payment Information

Product details
Transaction ID
Payment status
(We do NOT store your full card or mobile banking details.)

Website/Online Activity

IP address
Device information
Browsing behavior
Cookies for improving user experience

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate order updates
Provide customer support
Improve our website and services
Send promotional offers (only with your permission)
Maintain security and prevent fraud

3. Sharing Your Information

We never sell or trade your information.
We may share limited data only with:

Delivery/courier partners
Payment processing services
IT and security service providers

All partners follow strict data protection standards.

4. Data Protection & Security

We use secure systems and encryption to:

Protect your personal data
Prevent unauthorized access
Ensure safe transactions

However, no online platform can guarantee 100% security.

5. Your Rights

You have the right to:

Access your personal data
Request correction of wrong information
Request account/data deletion
Opt out of promotional messages

6. Cookies Policy

We use cookies to:

Improve site performance
Customize your experience
Analyze visitor behavior

You can disable cookies from your browser settings.

7. Changes to This Policy

Benarasi Kuthi may update this policy anytime.
Changes will be posted on this page with an updated "Effective Date."